Think Global

Why you should start thinking globally now. Covid19 is making the US healthcare industry cross the chasm to consumer driven healthcare.  Previously imposed ideas of what we thought were possible in healthcare and other aspects of life are being challenged every...

Experience vs. Service

The Hudson Bay Company [HBC] is a really good case study for modernizing healthcare. The retail customer is becoming the healthcare consumer. In an era where the retail customer is becoming more knowledgable and empowered with choice, HBC is struggling and stores will...