by admin | Jun 19, 2017 | Healthcare Gal, Heathcare, Innovation, Patient Experience
New healthcare services that are user-friendly and cost effective for when you’re in pain. Judging whether a medical issue is “emergency room worthy” isn’t always easy. A bad tummy ache could be gas or something more urgent such as appendicitis. Your pain...
by admin | Apr 24, 2017 | Healthcare Transformation, Heathcare, Innovation, Patient Experience, Wellness
Your habits are the key to your success in business and life. A habit is something you do when triggered by something that only you know when you crave the reward. The Anatomy of a Habit: A habit has four (4) parts. Once you understand the parts, you can change any...
by admin | Nov 1, 2013 | Patient Experience
Prior to my initial call with a new client, I read the Yelp reviews for their organization as well as a key competitor. It didn’t take long to gain insight into what their patients value, the behaviors and services that add value and the potential shortfalls of...