Threading the Needle

 Five insights for leaders trying to thread the needle.   1/ Engage in social media Social media gives us all a voice and it is up to us to decide how to use it. When you share a story or an opinion, it invites others to present an opposing view. Many,...

Customer Satisfaction

Listen to your customer and make everything else easy. To help shape our goals and resolutions for the year, a friend and I have been posing questions to each other such as “What is your purpose?, “What do you want to experience in life?”.  This week he asked me “How...