Better

Making the healthcare system work better for everyone. Many industry professionals are still wondering what Atul Gwande, MD is up to at Haven Healthcare because there hasn’t been much written about the company since its founding. I read Better again recently for more...

Short: US vs. Canada

Both systems are undergoing a similar transformation. Even though the healthcare systems are different in how they are financed, the triple aim of the transformation is for the most part the same. The triple aim: 1/ Enhance the patient experience 2/ Reduce the cost of...

Structure to Win

How to structure healthcare organizations to win. Organizational structure is the foundation for how people communicate, collaborate and perform on the job and affects overall performance of the company. Most people talk about organizational cultural as being one of...

The Benefit Gap

Why picking the right insurance plan is hard for consumers. Purchasing health insurance is kind of like purchasing a specialty light bulb. There are more bulb options than you can ever imagine. Standing in front of the wall of bulbs once you’re at the store, you’ve...

Connecting Dots

Is there such a thing as too much when you’re sick? I recently read an article written by Lisa Rosenbaum, MD in the New Yorker called The Problem with Knowing How Much Your Health Care Costs.  She used her own experience of delaying medical treatment as an example of...