Post: Fixing Problems

Post: Fixing Problems

Go slow to go fast.

Most people call us when they have a problem and they are having trouble fixing it. Reflecting back on completed projects, the underlying issues are one or more of the following:

1/ Flawed assumptions: Assumptions are made about what’s causing a problem without checking all the facts.

2/ Timeline: Deadlines to get the project done and the need to get it done overshadows whether it’s the best solution or not.

3/ Perception: People outside the department or discipline don’t understand or don’t care enough to prioritize your needs.

Taking a step back to reassess things is hard but it’s worth taking the time to get it right.

What we know to be true:

1/ People might not understand your needs but that doesn’t mean they don’t care.

2/ Often systems and processes just need to be fine tuned. Fine tuning requires less work than starting a new for your limited resources such as engineers.

3/ Deadlines are sometimes arbitrary. Know whether the deadline is someone’s ideal deadline or a real one and why.

Best Advice: Take the time you need to understand the problem. Developing and implementing the solution will go much smoother and faster.